indobet Platform Privacy Notice

This page describes what we collect when you use indobet and how we keep that data protected. We at indobet take your privacy seriously. When you create an account, deposit funds, or place a wager on our platform, we gather information necessary to verify your identity, process your transactions, and comply with local regulations.

Our commitment is to handle your personal data transparently and securely. We do not sell your information to third parties. We use your data only to operate indobet, improve our service, and meet our legal obligations. This notice explains our practices in plain language.

What we collect on indobet

We collect several categories of information when you interact with indobet. Your account details—name, email, phone number, and date of birth—are required to open an account. We also collect your residential address and national identity number to verify your identity before you can withdraw funds. This verification protects both you and our platform.

When you deposit or withdraw money on indobet, we record transaction details: the payment method you used (such as DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers via mobile banking, local payment, online payment, or e-wallet), the amount, and the date. We retain these records to reconcile accounts and detect fraud.

We also collect technical information: your IP address, device type, browser version, and the pages you visit on indobet. This helps us understand how our platform performs and identify security threats. We use cookies and similar tracking tools to remember your login session and preferences.

How we use your data

We use your personal information to operate indobet and deliver our service. Your account details allow us to authenticate you when you log in on your phone or browser. Your identity documents enable us to comply with anti-money-laundering regulations and verify that you are of legal age to use our platform.

Transaction records help us process your deposits and withdrawals accurately. When you request a withdrawal, we cross-check your identity against our records to prevent fraud. We also use this data to detect unusual activity—for example, multiple rapid withdrawals from different locations—and may contact you to confirm the request is legitimate.

Technical data helps us maintain indobet's security and performance. We analyse server logs to identify attacks, monitor uptime, and optimise load times. We may also use aggregated, anonymised data to understand user behaviour and improve our game selection or payment options.

Third-party processors and data sharing

We share your data with trusted third parties only when necessary. Our payment processors—the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank-transfer transactions—receive your account details and transaction history to complete deposits and withdrawals. These processors operate under their own privacy policies and are bound by data-protection agreements with us.

We may also share data with our hosting provider, which stores our servers in data centres outside Indonesia. Your data may be processed in multiple jurisdictions. We ensure that all processors meet international security standards and do not use your data for purposes beyond what we have authorised.

We do not share your information with marketing partners, advertisers, or other gaming platforms. We will disclose your data to law enforcement or regulators only if required by court order or applicable law.

Your rights and our commitments

You have the right to access, correct, or delete your personal data on indobet. If you believe your information is inaccurate, you can request an update through our support team. We will respond to such requests within a reasonable timeframe. You also have the right to request that we stop using your data for marketing purposes—though we do not market to you directly, so this is rarely necessary.

We retain your data for as long as your account is active and for a period after closure to comply with legal requirements. We do not retain payment card details; our processors handle that separately. If you close your account on indobet, we will delete your personal information after the retention period expires, unless we are required by law to keep it.

We encrypt all data in transit and at rest. Our servers use industry-standard security protocols to prevent unauthorised access.

Cookies and tracking

We use cookies to keep you logged into indobet and to remember your preferences. These are essential for the platform to function. We also use analytics cookies to understand how users navigate our site and which games or payment methods are most popular. You can disable non-essential cookies in your browser settings, though this may affect your experience on indobet.

Our platform operates under jurisdiction-restricted access. We provide services only where local law permits. Users are responsible for verifying that their access and use of indobet comply with their own jurisdiction's regulations. If you have questions about this privacy notice or how we handle your data, our support team is available in English and Indonesian. Contact us through the help section on indobet, and we will respond within one business day.